Shipping & Returns

Delivery

After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.

After your order is verified, you can expect to receive your order within 10 working days.

For Courses without material such as book, you will received notification by email once we verified you order. You will get access to our course within 5 working days.

Returns

We do not accept any refund.

All courses can be re-sit within the given period of time.

All orders with products are checked for defects before shipment. However, if there are incidents that you have received an faulty item or something that is incorrectly described or different from your order (apology for our mistake) we will make an one-for-one exchange.

Please contact us within 7 days of receipt with your order number, product code, name, address and reason for return/exchange. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren’t returning.

Besides the above mentioned situation, all other items are non-returnable.

Please contact support@seamoontcmwellness.com if you need any further assistance on the return.

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